Customer Success stories
Telco: Customer Analytics & Acquisition
Supporting a regional telecoms company with declining sales performance by utilising advanced machine learning techniques to identify and message customers within the network that could help drive organic organic subscriber growth without utilising direct sales.
Banking: Customer Loyalty Analytics
Harnessing advanced analytics for a regional retail banking group to gain crucial insights into customer loyalty, enabling them to better understand customer behaviour and create targeted marketing strategies and customer offers that fostered lasting relationships.
Banking: Workforce Planning Optimisation
Bringing machine learning and advanced analytics into HR to support a regional retail banking group optimise the headcount for their branch customer service team via data-driven insights and dynamic staff scheduling across +170 branches.
Retail: POS Promotional Optimisation
Working with a national grocery retail chain to stimulate stagnant growth in sales by incentivising customers at point of sale with customised data-driven promotions to encourage a repeat visit to the store for offer redemption.
Automotive: Inventory Optimisation
Supporting a global automotive brand to improve supply chain efficiency by utilising predictive analytics to model projected vehicle sales across a large national dealer network to reduce redundant stock and unlock $57m working capital.
FMCG: NRM & Promo Insights Automation
Automating promotional and NRM insights for a global FMCG brand in a heaviliy promoted category, aiding our client to extract accurate and meaningful insights into category impact and promotional impact with one-click capability.
FMCG: Logistics Network Modelling
Urban Mobility: Metro Network Design
Working with a leading city planning project to utilise advanced analytics and machine learning to configure an optimal layout of their newly planned metro transport network to mitigate cost and maximise ridership for commuters across one of the largest cities in the region.
FMCG: Predictive Demand
Developing a highly sophisticated ML-driven demand prediction and replenishment solution to help a leading regional FMCG group dramatically reduce waste on short shelf life produce and improve net sales by predicting SKU/Store level daily demand.