Supply Chain Survey Results Q1 2020: Planning & Ai

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June 1, 2020

2020 Planning & Ai Survey Results


As data and supply chain enablers, Trusted Data, wanted to better understand the sentiment in the market around Artificial Intelligence and its’ potential place within future supply chain models, focused particularly on forecasting and demand planning.

Technology, Consulting and Analytics all have a part to play in what is now being commonly termed ‘Supply Chain 4.0’. However, what do supply chain leaders presently believe about incumbent planning systems and capabilities together with their future openness to explore planning innovation through Ai?

Having engaged over 65 leaders from across supply chain, predominantly in the EMEA region, the results are in. The key highlights from the survey are…..


Of respondents believed their current planning solution was either highly ineffective, below par or average


Believed there was a clear opportunity to streamline inventory levels through more effective demand forecasting


Were not presently exploring how to leverage Ai to improve planning capabilities


However, foresaw a business case to pilot test an Ai-driven planning solution

Top 3 Factors observed to be

affecting planning capability


Demand volatility (76%)

Demand forecasts frequently wrong by a large margin (67%)

Manual forecasting impeding planning speed (62%)

Top 3 Benefits perceived by

trying to improve planning


Manual process automation to realise cost reduction (77%)

Streamlining redundant inventory at depots (72%)

Reducing lost sales events by improving service levels  (68%)

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